Remote Assistant

If you use DETELINA commercial software and want to rely on guaranteed and quality system support without necessarily visiting a technician, subscribe to our Remote Assistance service! It provides remote access to your computers that run DETELINA software. You get:

  • Professional consultation on hotlines
  • Remote technical intervention
  • A quick and easy online solution to any questions you may have
     

In case of technical problems, you must take the following actions:

  • Contact us by phone
  • Click the Remote Assistant icon on your computer
  • Enter the code we will send you
  • We will connect to your computer and resolve the issue